Terms of Service

Last Updated: April 2026

Welcome to www.picturesbystephanie.com. This website is owned and operated by Pictures by Stephanie (“we,” “us,” or “our”).

By accessing or using this website, and/or by placing an order, you agree to be bound by these Terms of Service. If you do not agree, you should not use this website.

We may update these Terms at any time without prior notice. Continued use of the website means you accept any changes.

1. Acceptance of Terms

By accessing or using this website, including browsing, placing an order, or interacting with any part of the site, you agree to these Terms of Service.

If you do not agree to these Terms, you must not use this website.

2. Use of This Website

You agree to use this website for lawful purposes only.

You must not:

  • Use the website in any way that disrupts or interferes with its operation

  • Attempt to gain unauthorized access to systems or accounts

  • Use the site for fraudulent, harmful, or illegal activity

  • Upload or transmit malicious code or anything that could damage the website

We reserve the right to refuse service to anyone at any time, for any reason.

3. Orders and Right to Cancel

We reserve the right to accept, refuse, or cancel any order at any time.

This includes, but is not limited to:

  • Suspected fraud or unauthorized activity

  • Payment issues or failed transactions

  • Errors in pricing or product information

  • Product availability issues

  • Any order we are unable to fulfill properly

If an order is cancelled after payment has been made, a refund will be issued using the original payment method.

4. Payments and Third-Party Services

All payments are processed securely through third-party providers, including PayPal.

We do not store or have access to your full payment card details.

This website is hosted and operated using Squarespace, which provides website infrastructure, hosting, and analytics services. Squarespace may collect limited technical and usage data in accordance with its own privacy policy.

By using this website, you acknowledge that third-party providers such as PayPal and Squarespace may collect and process your information under their own terms and privacy policies.

We are not responsible for the actions, policies, or performance of third-party services.

5. Intellectual Property

All content on this website, including artwork, images, text, graphics, and logos, is the property of Pictures by Stephanie unless otherwise stated.

All artwork is protected by Canadian and international copyright law.

You may not:

  • Copy

  • Reproduce

  • Modify

  • Distribute

  • Sell or use any content for commercial purposes

without written permission.

Purchasing artwork does not transfer copyright.

6. Product Information and Accuracy

We make every effort to represent artwork and products as accurately as possible. However, we do not guarantee that all descriptions, images, or information are completely accurate, current, or error-free.

Please note:

  • Colours may vary depending on screen settings and devices

  • Each monitor or device may display colours differently

  • Handmade artwork may include natural variations in texture, tone, or finish

  • Minor differences between images and the physical artwork are normal and expected

We reserve the right to correct errors or update information at any time without notice.

7. Shipping

Orders are shipped using third-party carriers, primarily FedEx, and in some cases Canada Post.

Once an order has been handed over to the shipping carrier, we are not responsible for delays, lost packages, or delivery issues caused during transit. This includes delays caused by the carrier, weather, customs, or other external factors.

We will, however, do our best to assist in resolving shipping issues where possible.

8. Cookies and Analytics

This website uses cookies and analytics tools provided by Squarespace to:

  • Ensure proper website functionality

  • Track general website traffic and usage

  • Improve website performance and user experience

By using this website, you consent to the use of cookies and analytics tracking.

You may disable cookies in your browser settings, but some features of the website may not function properly if you do so.

9. Third-Party Links

This website may include links to third-party websites. We are not responsible for their content, policies, or practices.

You should review their terms and privacy policies before using those services.

10. Security

We take reasonable steps to protect this website and your information, but no online system is completely secure.

You are responsible for keeping any account login details confidential.

If you create an account on this website, you are responsible for maintaining the confidentiality of your login information, including your username and password. You are fully responsible for all activity that occurs under your account. If you suspect any unauthorized access, you should contact us immediately.

11. Disclaimer

This website and all content are provided “as is” without warranties of any kind.

We do not guarantee:

  • That the website will always be available or error-free

  • That all content will always be fully accurate or up to date

12. Limitation of Liability

To the fullest extent permitted by law, Pictures by Stephanie is not liable for any damages arising from your use of this website or products, including but not limited to:

  • Website interruptions or errors

  • Shipping delays or carrier issues

  • Third-party payment processing issues (including PayPal)

  • Losses resulting from use of the website or its content

13. Indemnification

You agree to hold harmless Pictures by Stephanie from any claims, damages, or expenses arising from your misuse of this website or violation of these Terms.

14. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada.

Any disputes will be handled under the jurisdiction of Ontario courts.

15. Changes to Terms

We may update these Terms at any time without notice. It is your responsibility to review them periodically. Continued use of the website means you accept any changes.

16. Contact

Questions about these Terms can be sent to:

Pictures by Stephanie
Toronto, Ontario, Canada
📧 picturesbystephanie@hotmail.com