Privacy Policy

Last Updated: April 2026

This Privacy Policy explains how Pictures by Stephanie (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website or place an order.

1. Information We Collect

When you place an order or contact us, we may collect:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number (if provided)

  • Order details

Payments are processed securely through third-party providers such as PayPal. We do not receive or store your full payment card details.

When you browse our website, limited technical information may also be collected automatically, such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited and general site activity

This helps the website function properly and understand how visitors use it.

2. Cookies and Website Tracking

Our website uses cookies and similar tools provided by Squarespace to:

  • Keep the site functioning correctly

  • Understand general site traffic and usage

  • Improve performance and user experience

You can disable cookies in your browser settings, but some parts of the site may not work as intended if you do.

3. How We Use Your Information

We use your information to:

  • Process and complete your order

  • Communicate with you about your purchase

  • Provide customer support

  • Send order updates (such as shipping confirmation)

  • Improve our website and services

  • Meet legal, tax, or regulatory requirements

We do not sell or rent your personal information.

4. Third-Party Services

We use trusted third-party services to operate our business, including:

  • PayPal (payment processing)

  • Squarespace (website hosting and analytics)

  • Shipping carriers (for delivery of orders)

These providers may collect or process your information as needed to perform their services. Each has its own privacy policy, and we recommend reviewing them if you want more detail.

We only share the information necessary for them to complete their role.

5. International Data Transfers

Your information may be stored or processed outside of Canada, including in the United States, where our service providers operate.

By using this website, you acknowledge that your information may be transferred to jurisdictions that may have different data protection laws than your own.

6. Data Retention

We keep personal information only as long as needed to:

  • Fulfill your order

  • Meet legal, tax, or accounting obligations

  • Resolve disputes or customer service matters

After this period, information is securely deleted or anonymized where possible.

7. Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

  • Access your personal data

  • Request corrections

  • Request deletion (where legally permitted)

  • Withdraw consent where applicable

  • Opt out of non-essential communications

To exercise these rights, contact us using the details below. We may need to verify your identity before responding.

8. Children’s Privacy

This website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18.

If we become aware that such information has been collected without age verification, we will delete it as soon as reasonably possible.

9. Security

We take reasonable steps to protect your personal information, but no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

10. User-Generated Content (If Applicable)

If you choose to leave reviews, testimonials, or allow your artwork or images to be shared, that content may become publicly visible on our website or social media.

We are not responsible for how third parties may use publicly available content.

11. Complaints

If you have concerns about how your information is handled, please contact us first so we can try to resolve the issue.

Depending on your location, you may also have the right to contact your local data protection authority.

12. Contact

Pictures by Stephanie
Toronto, Ontario, Canada
📧 picturesbystephanie@hotmail.com